Refund policy

Please note that all sales of custom shoes are final. Due to the personalized nature of custom designs, we are unable to offer refunds or exchanges once an order has been placed. We take great pride in ensuring that each custom shoe is crafted with the highest quality and tailored specifically to your preferences. Your satisfaction is our top priority, so we encourage you to double-check all specifications before finalizing your purchase.
You can contact us at alexfiveusa@gmail.com.